Customer Support Specialist - Financial Risk Management

We are seeking an experienced and proactive professional to join our team and play a key role in supporting customers using our Risk Management application.

Requirements

• Bachelor's or Master's degree in Finance, Economics, Mathematics, Statistics, Computer Science, or a related field.
• Additional training or certifications in banking or risk management (e.g., FRM, CFA, PRM) are an advantage.
• Ideally 0-4 years of experience in product support, business analysis or working with financial software solutions.
• Strong analytical background with demonstrated experience in banking, financial risk management, or financial technology.
• Excellent communication skills in English, both written and verbal.
• Willingness to participate in on-call or weekend coverage as part of a global rotation.

Benefits

• Market Leadership: Join a global leader where our agile culture and innovative spirit allow you to shape the future of financial stability.
• International Scope: Take ownership of high-profile international projects and benefit from our global internal mobility initiatives.
• Growth & Mentorship: Access a wide range of our technical and functional training opportunities.
• Culture of Inclusion: We foster a supportive, transparent atmosphere with frequent team events and a commitment to diversity.