Team Lead (Full time) - polo park shopping centre

As a Team Lead at Reitmans, you will collaborate with the management team to keep operations running smoothly and inspire the team to deliver an outstanding customer experience. You will support store performance, maintain high standards of merchandising and visual presentation, and coach and develop the team through ongoing training and constructive feedback.

Requirements

• 6+ months of leadership or supervisory experience in a retail or customer-focused environment.
• Ability to motivate, support, and guide a team toward shared goals.
• Strong communication and problem-solving skills.
• Customer-focused mindset with the ability to create a welcoming and engaging shopping experience.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Knowledge of store operations, including scheduling, cash management, merchandising, and inventory flow.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexible availability; able to work evenings, weekends and holidays.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

Benefits

• Paid Time Off
• Well-Being First: Access a comprehensive benefits program designed to take care of you
• Monthly Bonus
• Career Advancement: Opportunities for professional growth and career development
• Tuition Reimbursement
• Up to 70% off on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
• Generous Referral Policy