Product Operations Manager

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money. The Product Operations Manager will play a crucial role in defining how our product organization operates and how we build our products.

Requirements

• 2 - 6 years of experience in product operations, product strategy, or a similar cross-functional role at high growth company
• Strong ability to define measurable success metrics and hold yourself accountable to them.
• Comfortable driving initiatives from discovery to launch with increasing autonomy.
• Data-literate: able to define KPIs, interpret performance metrics, and write basic SQL queries to support decision-making.
• Structured thinker who can translate ambiguous problems into clear problem statements and execution plans.
• Clear and confident communicator who aligns cross-functional partners effectively.
• Comfortable operating in fast-moving, ambiguous environments while bringing structure and clarity.
• Experience with product and analytics tools (e.g., Metabase, Notion, Jira)
• Bachelor's degree
• Ability to engage directly with PMs to understand real workflows and pain points, using those insights to test, refine, and evolve processes over a 3–6 month horizon

Benefits

• Competitive salary and meaningful equity
• Comprehensive health benefits
• Flexible vacation and time off
• Parental leave with top-up
• Hybrid work environment
• Dog-friendly space
• Personal and professional growth
• Top-tier equipment
• Social connection