Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money. The Product Operations Manager will play a crucial role in defining how our product organization operates and how we build our products.
Requirements
- 2 - 6 years of experience in product operations, product strategy, or a similar cross-functional role at high growth company
- Strong ability to define measurable success metrics and hold yourself accountable to them.
- Comfortable driving initiatives from discovery to launch with increasing autonomy.
- Data-literate: able to define KPIs, interpret performance metrics, and write basic SQL queries to support decision-making.
- Structured thinker who can translate ambiguous problems into clear problem statements and execution plans.
- Clear and confident communicator who aligns cross-functional partners effectively.
- Comfortable operating in fast-moving, ambiguous environments while bringing structure and clarity.
- Experience with product and analytics tools (e.g., Metabase, Notion, Jira)
- Bachelor's degree
- Ability to engage directly with PMs to understand real workflows and pain points, using those insights to test, refine, and evolve processes over a 3–6 month horizon
Benefits
- Competitive salary and meaningful equity
- Comprehensive health benefits
- Flexible vacation and time off
- Parental leave with top-up
- Hybrid work environment
- Dog-friendly space
- Personal and professional growth
- Top-tier equipment
- Social connection