Account Manager

Role Overview

We are looking for an experienced and customer-focused Account Manager to manage and grow a portfolio of existing clients across Spain and Portugal. As a trusted advisor, you will be responsible for driving customer retention, increasing product adoption, identifying growth opportunities, and building strong relationships with key stakeholders and executive sponsors.

What You Will Do

Manage and develop a portfolio of existing customers, build and maintain strong relationships with key stakeholders, conduct regular customer engagement meetings, and develop and maintain account plans.

Why It Might Be a Fit

You will play a key role in driving customer retention, growth, and success, collaborate with a talented international team, and make a direct impact on customer outcomes and business performance.

Requirements

• Experience in Account Management: retention and growth
• Proven track record of managing, retaining, and growing customer relationships
• Experience conducting business reviews and engaging with senior stakeholders
• Strong commercial experience driving renewals, upselling, and account growth
• Excellent communication, presentation, and relationship-building skills
• Experience working with Salesforce or a similar CRM platform
• Ability to manage multiple priorities in a fast-paced, customer-focused environment
• Fluent Spanish and English (written and spoken), Portuguese is highly desirable

Benefits

• Country specific benefits
• Fair and accessible hiring process
• Equal opportunity employer