The Operations Specialist role is a multi-skilled individual contributor who is an expert in learning agility and adapting to new or changing business needs.
Requirements
- Support any volume-based customer facing or back-office requirement as needed by the business
- Provide customer support through email, chat or phone calls
- Interpret written English language
- Work well on own initiative and remain focused
- Meet deadlines
- Summarize information quickly and accurately
- Ask questions and seek validation
- Work with deadlines
- Have great attention to detail
- Communicate English orally and in writing
- Be flexible and adapt to different business requirements, onsite or hybrid work arrangement and rotating work schedule
Benefits
- Country-specific benefits