Customer Success Manager
Remarcable, Inc.Omaha, Nebraska, United States
Posted April 17, 2026
Full Time
About the Company
Remarcable is a cloud-based platform that helps MEP contractors and distributors streamline purchasing processes, founded by an engineer to solve inefficiencies in the field.
Job Description
As a Customer Success Manager at Remarcable, you will be the strategic partner to contractor clients, helping them achieve business outcomes and retention. You will own the long-term health, retention, and expansion of a dedicated book of business, using data to predict risk and navigate relationships with customers.
Requirements
- 3-5 years in B2B SaaS Customer Success or Account Management
- Experience in the construction industry (Electrical/Mechanical) is a significant advantage
- Proactive and able to prioritize high-impact activities
- Articulate and able to explain complex workflows and ROI to various stakeholders
- Owner’s Mentality and able to treat a book of business like their own company
Benefits
- Medical, Dental, Vision, STD and Life insurance
- 401(k) with company match
- Bonus potential
- PTO: Two weeks per year in the 1st year, plus 56 hours Sick time
