Customer Support Specialist

As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support.

Requirements

• Responding to customer inquiries via phone, email, and/or chat
• Providing fast, friendly, and professional assistance
• Troubleshooting product and service issues to find optimal solutions
• Maintaining detailed and accurate records of customer interactions
• Staying up to date on client products, services, and policies to provide accurate information
• Collaborating with teammates and sharing feedback to continuously improve the customer experience

Benefits

• Fully remote: work from anywhere within the United States
• Full-time and part-time available
• Competitive hourly pay from $20/hr