Customer Service & Billing Specialist
Remote VAPasay, Philippines • Baybay, Leyte, Philippines
Posted February 3, 2025
Full Time
About the Company
A dynamic organization committed to excellence in customer service and operational efficiency.
Job Description
This Customer Service & Billing Specialist role involves managing customer inquiries, processing transactions, and maintaining billing records using Salesforce and Excel. The ideal candidate is detail-oriented, organized, and passionate about delivering excellent customer service. The position is remote and requires availability to work 9am - 5pm EST.
Requirements
- Proven experience in customer service and billing roles.
- Proficiency in Salesforce and Microsoft Excel.
- Excellent verbal and written communication skills.
- Strong attention to detail with ability to manage multiple tasks.
- Ability to work independently and collaboratively.
- Availability to work scheduled hours (9am - 5pm EST).
Benefits
- Permanent work from home set up
- Supportive, growth-oriented work environment
- Opportunities for professional development
- Career advancement
