Customer Success Manager, Daylight

We're a 100% remote team of 100+ employees across the U.S. specializing in industry-leading martech and data SaaS products for the rentals industry. As a Customer Success Manager for Daylight, you'll play a critical role in helping our multifamily clients maximize the value of Rentable's revenue management platform.

Requirements

• 5+ years of experience in Customer Success, Account Management, or Consulting, preferably in SaaS or PropTech
• Experience in multifamily revenue management, pricing strategy, or asset management is strongly preferred
• Proven ability to communicate technical or data-driven insights to executive-level stakeholders
• Strong analytical and problem-solving skills with a bias for action
• Highly organized and comfortable managing multiple complex accounts simultaneously
• Proficient in Salesforce or similar CRM tools, Google Suite, and analytics dashboards
• Excellent written and verbal communication skills; capable of influencing cross-functional stakeholders
• Bachelor's degree required; advanced degree or relevant industry certifications a plus

Benefits

• Competitive Compensation
• Open Vacation Policy (you take vacation whenever you want)
• Medical, Dental, and Vision Insurance
• 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance program
• 401k Program