SVP, Customer Experience

We're a profitable, growth-stage company building industry-leading martech and data products for the PropTech space. We're looking for an innovative and customer-centric SVP of Customer Experience to lead all post-sale functions across implementation, customer success, and support.

Requirements

• 8+ years of customer-facing leadership experience in SaaS in a relevant growth stage
• Deep experience implementing CS technologies and AI-powered solutions to reimagine workflows, eliminate manual effort, and enhance the customer experience at scale
• Proven experience leading post-sale functions, CS, support, and implementation in a high-growth environment

Benefits

• Paid Time Off
• 401k Program
• High-quality Medical, Dental, and Vision insurance plans