Customer Service Consultant
Rentokil InitialNew South Wales, Australia
Posted November 9, 2025
Full Time
About the Company
Rentokil Initial is a global expert in pest, hygiene and indoor plant care, with a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet.
Job Description
We have 2 excellent opportunities for Customer Service Consultants to join our team based in Bryon Bay on a permanent full time basis. The role involves providing phone and email customer service, sales and support.
Requirements
- Experience working in customer service or administration (essential)
- Demonstrated experience in phone sales and converting enquires into sales
- Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
- Proficient with communicating verbally and electronically
- Able to work calmly under pressure while multi-tasking
- Proven problem-solving skills
- Ability to focus on delivering a 'wow' experience to customers
- Ability to work in a team environment to support fellow colleagues
- Professional, reliable and punctual
- Accurately enter data into systems
Benefits
- Strong work-life balance culture
- Employee Assistance Program (EAP)
- Employee Referral Program
- Employee cash incentive programs and bonuses
