Senior Project Manager

Brightree is a wholly owned subsidiary of ResMed. The Senior Project Manager - SaaS Customer Implementations leads large-scale, customer-facing SaaS implementation projects from initiation through go-live and stabilization, ensuring successful deployments that deliver measurable value and high customer satisfaction.

Requirements

• Bachelor's degree in Business, Technology, or Healthcare
• 5+ years of project management experience, with at least 3 years in SaaS customer-facing implementations
• PMP Certification
• Demonstrated ability to manage enterprise-scale projects, multiple workstreams, and complex customer environments
• Strong working knowledge of project accounting, budgeting, forecasting, and resource management
• Proven success leading cross-functional teams without direct authority
• Experience with complex integrations, interfaces, infrastructure components, or third-party vendors
• Excellent communication skills and ability to influence stakeholders at all levels
• Experience in regulated industries or healthcare environments
• Lean Six Sigma Green Belt or Black Belt certifications
• Experience with SaaS implementations in healthcare, pharmacy, or post-acute care
• Experience using project tools such as Smartsheet, Jira, MS Project, or similar
• Experience working in global, matrixed organizations
• Strong customer orientation and ability to guide customers through change
• Strategic problem-solving and conflict-resolution skills
• Ability to simplify complexity and communicate clearly
• Strong organizational discipline and attention to detail
• Adaptability in fast-moving SaaS environments

Benefits

• Comprehensive medical
• Vision
• Dental
• Life
• AD&D
• Short-term and long-term disability insurance
• Sleep care management
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Commuter benefits
• 401(k)
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• Tuition assistance