Guest Services Agent
Resolute Road HospitalityBoise, Idaho, United States
Posted April 16, 2026
Full Time
About the Company
Resolute Road Hospitality is a national third‑party hospitality management firm that oversees hotel operations across the United States. The company provides comprehensive services including hotel management, housekeeping, general management, and food service operations, supporting a range of properties such as Hampton Inn Suites and Hilton Garden Inn. With a focus on growth and employee development, Resolute Road Hospitality offers career opportunities in various hospitality roles.
Job Description
Join the hospitality team at Hilton Garden Inn in Boise Idaho as a Guest Services Agent. This role involves check-in, check-out, kiosk operations, and guest interactions. Requirements include high school graduate or equivalent, previous hospitality experience preferred. Benefits include travel perks, optional daily pay, flexible schedules, health/life insurance, and 401k.
Requirements
- Ensure every guest is greeted and welcomed in a unique and personable way upon arrival
- Register guests to the hotel, verifying reservation, personal information and securing payment information
- Promote the brand loyalty program and provide recognition and benefits to all present members
Benefits
- Travel Perks
- Optional Daily Pay
- Flexible Schedules
- Health/Life Insurance
- 401k
- Paid Time Off
- Dental/Vision
- Employee Assistance Program
- Referral Program