AI Engagement Manager
Resolve AISan Francisco, California, United States
Posted December 1, 2025
Full Time
About the Company
Resolve AI is a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.
Job Description
As an AI Engagement Manager, you'll own the success of Resolve AI's largest customers, leading fast-moving, high-impact deployments that transform how engineering teams work.
Requirements
- 4+ years in Customer Success, Solutions Engineering, Technical Account Management or a related role in a SaaS environment.
- Strong technical foundation — comfortable navigating cloud infrastructure, observability stacks, APIs, integrations.
- Excellent communicator — able to present to technical and non-technical audiences, including executives.
- Metrics-driven mindset — experience defining, tracking, and improving KPIs (e.g. WAU, NRR, usage growth).
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Monthly Housing Stipend
- Flexible (Unlimited) Paid Time Off
- Visa Sponsorship & Immigration Support
- 401(k) Plan
- Parental Leave
- Discretionary Tech Benefit Stipend
- Daily in-office Lunches and Dinners