Resource Innovations is seeking a Director of IT Infrastructure & Cloud Services to join our team remotely or in Salt Lake City area. The Director will oversee the strategic leadership, operational management, and continuous improvement of the organization's IT infrastructure and platform services.
Requirements
- Develop and execute the enterprise infrastructure strategy and roadmap aligned with business priorities.
- Oversee the design, implementation, and management of enterprise infrastructure platforms including cloud environments, networks, and core IT services.
- Lead modernization initiatives including cloud adoption, infrastructure automation, and platform optimization.
- Oversee enterprise cloud platforms including Microsoft Azure and Amazon Web Services (AWS).
- Manage cloud architecture, operations, and cost optimization strategies.
- Provide leadership and oversight of the IT Service Desk and end-user support teams.
- Ensure high-quality IT support services for employees across the organization.
- Establish and monitor service-level agreements (SLAs) and operational performance metrics.
- Implement tools and processes to improve user support efficiency and service delivery.
- Oversee administration and optimization of Microsoft 365 services, including Exchange Online, Teams, SharePoint, and collaboration tools.
- Manage identity and access management within Microsoft environments including Azure Active Directory.
- Ensure proper configuration, security, and lifecycle management of Microsoft services.
- Provide oversight of enterprise network infrastructure, including LAN, WAN, VPN, and wireless networks.
- Ensure network reliability, security, and performance across all locations and cloud environments.
- Manage infrastructure components including servers, storage, and connectivity.
- Oversee infrastructure security practices including certificate management, encryption, and access controls.
- Ensure proper lifecycle management of SSL/TLS certificates and related security infrastructure.
- Manage relationships with infrastructure and cloud vendors including Microsoft and AWS.
- Oversee licensing, service agreements, and vendor performance.
- Evaluate emerging technologies and infrastructure tools to improve service delivery.
Benefits
- Three weeks of paid vacation annually
- Paid holidays
- 401(k) retirement plan with employer match
- Medical, dental, and vision coverage
- Parental leave
- Employee assistance program
- Commuter benefits
- Supplemental offerings
