Customer Service Representative
Retail Information SystemsHouston, Texas, United States
Posted January 16, 2015
Full Time
About the Company
Retail Information Systems provides scalable POS/inventory solutions, consulting and technology partnerships to retailers worldwide for two decades.
Job Description
The CSR is the face of RIS, responsible for answering phones, taking notes, opening support tickets, and managing client expectations. Experience in a fast-paced environment and IT sector is required, with a pleasant phone presence and professionalism essential.
Requirements
- Experience working in a fast-paced environment
- Ability to handle multiple projects and priorities
- IT sector experience
- Pleasant and easily understood phone presence
- Professionalism
- Background in project management, POS support and implementation, or IT skills
