The Social Service Coordinator plays a key role in supporting the well-being of residents by identifying their needs and coordinating appropriate services. This position focuses on building strong relationships with community service providers, developing health and wellness programs, and advocating for residents to help enhance their quality of life and maintain independence.
Requirements
- Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence.
- Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources.
- Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents.
- Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents.
- Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services.
- Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents.
- Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment.
- Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more.
- Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution.
- Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery.
- Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions.
- Additional Duties: Perform other tasks as assigned to support the mission and goals of RHF.
Benefits
- Competitive pay
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement savings plan
- Employee assistance
- Term life and Voluntary supplemental life insurance
