(OP- RPD) Senior Forward Deployed Engineer

We are seeking a highly capable and results-driven professional to join our team in the role of Senior Forward Deployed Engineer to support the organization's goals by contributing to bridge Reveal’s cloud-native engineering capabilities with customer-hosted environments.

Requirements

• Partner with customers to provide technical architecture guidance, sizing recommendations, and deployment strategy.
• Lead in deployments and configurations of Reveal Private Deployment environments.
• Work directly with Reveal infrastructure and development teams to ensure alignment between SaaS and on-premise architectures.
• Contribute to and maintain Helm charts, Terraform modules, and other infrastructure-as-code resources used for deployment automation.
• Support and troubleshoot complex Kubernetes environments, including networking, storage, and security integrations.
• Provide Tier-3 technical escalation and root-cause analysis for customer deployments.
• Develop and maintain detailed documentation, operational runbooks, and best-practice guidance.
• Share learnings and feedback from customer engagements to improve Reveal’s products and processes.

Benefits

• 401k match program
• Comprehensive health benefits (Medical, Dental, Vision, and HSA/FSA)
• Group Term Life Insurance and Voluntary Life Insurance option
• Paid holidays
• Paid vacation, sick, and personal days
• FSA dependent care benefit
• Childbirth recovery and bonding leave policies
• Short and long-term disability benefits