Site Ops Engineer
RevealChicago, Illinois, United States
Posted March 17, 2026
118000 - 140000 USD
Full Time
About the Company
Reveal is an innovative company building software that allows litigation professionals to filter millions of documents down to those most important to their case.
Job Description
Join our innovative engineering team as a Site Operations Engineer to ensure the reliability, availability, and performance of our platform. Troubleshoot production issues, collaborate with cross-functional teams, and contribute to operational excellence.
Requirements
- Respond to automated alerts and Customer Support escalations related to production issues
- Investigate and troubleshoot application and system issues impacting customers
- Document investigation steps, resolutions, and troubleshooting workflows for recurring issues
Benefits
- 401k match program
- Comprehensive health benefits
- Group Term Life Insurance and Voluntary Life Insurance option
- Paid holidays
- Paid vacation, sick, and personal days
- FSA dependent care benefit
- Childbirth recovery and bonding leave policies
- Short and long-term disability benefits
- Access to onsite gym and recreational area
