Join our growing technical support team and work with a leading threat detection and analysis solutions company. Collaborate with a talented team and enjoy a strong compensation and benefits package.
Requirements
- Working knowledge of Python, JSON and RESTful APIās
- Experience with Linux, including supporting Linux-based applications
- Networking Experience; Experience with acquiring and analyzing packet captures
- Experience in providing Technical Support to worldwide customers
- Excellent customer facing communication skills (verbal and written) in the English language
- Proven expertise with SaaS solutions and Cloud technologies
- Possess a strong work ethic and team player mentality
- Ability to multitask, resourcefulness and flexibility for on-call rotation
- BS/MS Degree in Business Administration/Computer Science or equivalent technical certifications
Benefits
- Competitive salary and commission
- Health, vision, dental, disability, life insurance
- 401K
- Commuter Benefits Reimbursement