Customer Success Manager II, SMB

RevolutionParts is seeking a Customer Success Manager II, SMB to join their team. The ideal candidate will have 2-3 years of experience in account management in a SaaS e-commerce technology company, strong verbal and written communication skills, and experience managing multiple projects for enterprise clients.

Requirements

• At least 2 or 3 years of previous account management in a SaaS e-commerce technology company
• Knows about eCommerce industry updates before most people
• Has worked with eCommerce platforms like Shopify, WooCommerce, Magento, BigCommerce
• Strong verbal and written communication skills
• Great people skills and an outgoing personality
• Be a “self-starter” and stay focused even when unsupervised
• Experience managing multiple projects for enterprise clients
• Knowledge of digital products including SEO, PPC, Google Adwords & Analytics experiences
• Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service

Benefits

• Competitive compensation
• Career development
• Benefits
• 401K match
• Parental leave