AI Operations Specialist (Hybrid)
Rewards NetworkChicago, Illinois, United States
Posted May 7, 2026
85000 - 100000 USD
Full Time
About the Company
Rewards Network is a company that helps restaurants increase their revenue, traffic, and customer engagement through innovative financial, marketing services, and premier dining rewards programs.
Job Description
Rewards Network is seeking an AI Operations Specialist to configure and train AI agents, maintain deployed solutions, and drive AI literacy across Sales and Operations. The role requires a strong analytical and problem-solving mindset, excellent communication skills, and a genuine passion for AI.
Requirements
- Configure and train AI agents
- Maintain deployed solutions and monitor ongoing performance
- Drive AI literacy across Sales and Operations
- Gather and close the feedback loop
- Coordinate with Product and Operations teams on efficiency initiatives
- Evaluate emerging AI tools and platforms
- Support change management and adoption
Benefits
- Competitive Paid Time Off and company holidays
- Generous dining reimbursement
- 401(k) plan with company match
- Two medical plan options
- Dental plan options and a vision plan
- Flexible Spending Accounts and a pre-tax commuter benefit program
- Accident, Critical Illness, and Hospital Indemnity Insurance Plans
- Short Term and Long Term disability
- Company-paid life insurance and AD&D insurance
- Employee Life Assistance Program
