Customer Experience Associate, Hospitality, French Speaking
RHCalifornia, United States
Posted September 16, 2025
Full Time
About the Company
RH is a leading hospitality, interior design, residential design, trade, contract (B2B sales), and retail company. Known for its innovative approach to solving complex challenges, RH pushes the boundaries of what's possible with a focus on imagination, values-driven work, and visionary leadership. The company seeks exceptional individuals who are driven by their vision and committed to making a significant impact in uncharted territories.
Job Description
RH is seeking a passionate and energetic Customer Experience Associate to deliver exceptional service and create a luxurious experience for customers. The role focuses on exceeding expectations, building loyalty, and identifying potential design customers. This is an ideal position for someone with a passion for hospitality and design.
Requirements
- 1+ years of experience in Customer Service, luxury retail, and hospitality preferred
- Fluency in French, Written and Verbal
- Poise and confidence to interact with high-end customers while maintaining confidentiality
- Driven to deliver first-class service and exceed customer expectations
- Exceptional analytical, problem-solving, and decision-making skills
- Strategic, highly organized, and results-oriented
- Excellent verbal and written communication skills
- Commitment to Quality with exceptional attention to detail
- Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce, and Google Applications
- Willingness to work a flexible schedule, including evenings, weekends and holidays
