Guesthouse Door Associate
RHNew York, New York, United States
Posted January 13, 2026
Full Time
About the Company
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
Job Description
RH is seeking a Guesthouse Door Associate to provide world-class service to our guests, ensuring a luxury experience and the highest level of privacy, security and safety.
Requirements
- 1+ years experience in customer service or similar role within a luxury environment
- Excellent communication skills
- Ability to work flexible hours, including holidays, weekends and overnights
- Knowledgeable of the community and area in which the Guesthouse is located to assist guests with local information on special events
- Possess or ability to qualify for a NYS Guard Card
- Demonstrate full and comprehensive knowledge of the building including all services, amenities, and functions
- Maintain knowledge of the evacuation plan along with emergency procedures for emergency crews
- Comply with brand quality assurance, uniform and appearance expectations and standards
- Respond to incidents and disturbances including, but not limited to, property emergencies, noise complaints, and smoking complaints
- Partner with Leadership to resolve disputes