Customer Support Agent (SweepRush)

Rhino Entertainment Group is hiring a Customer Support Agent for its exciting new vertical in Bitola, North Macedonia. The role involves providing exceptional customer support via email and live chat, processing withdrawals, and ensuring a smooth experience for customers.

Requirements

• Fluent in written and spoken English
• Prior experience in customer facing or a similar role within iGaming will be considered an asset
• Analytical and problem-solving skills
• Adaptability and flexibility
• Ability to work well under pressure and multitask
• Strong organisational and time management abilities
• Passion for delivering an outstanding customer experience
• Collaborative mindset

Benefits

• Competitive salary
• Health benefits
• Health insurance
• Attractive bonus packages
• Continuous training and development
• Career development and growth
• Flexible work
• Social events
• Health allowance
• Diversity of roles, projects, and challenges