Client Services Engineer (Weekend hours)
Richard Fleischman & Associates, Inc.New York, New York, United States
Posted August 4, 2025
80000 - 100000 USD year
Full Time
About the Company
Richard Fleischman & Associates (RFA) is a global provider of IT, financial cloud, and cyber-security services to the financial services and alternative investment sectors. RFA offers bespoke solutions that leverage R&D, DevOps, automation, and machine learning to deliver tomorrow's technological edge today. Headquartered in New York City and London, with additional facilities worldwide, RFA serves over 800 clients globally and is committed to driving business processes with speed, security, ease of use, and cost-efficiency.
Job Description
On-site Client Services Engineer providing technical assistance to computer system users with weekend hours.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or equivalent level of hands-on experience.
- 4-7 years of related IT experience in an enterprise or server-based environment.
- Must have 3+ years of recent systems maintenance and end-user technical support experience.
- Financial services industry and MSP experience preferred.
- Excellent desktop and server troubleshooting skills.
- Strong hands-on experience in Windows Server, MS Exchange/365, Active Sync, Active Directory, LAN/WAN, MDM, and Microsoft Office Suite.
- Knowledge of VMware, Citrix, MDM (Mobile Device Management), Disaster Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS).
- Impeccable verbal/written communication.
- Exhibit a high-level of professionalism and sound judgment.
- Experience with ConnectWise or similar ticketing system preferred.
