Field Representative II, First Responder Print
RicohRacine, Wisconsin, United States
Posted February 26, 2026
Full Time
About the Company
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.
Job Description
Responsible for daily support, service, repair, and availability of RICOH managed devices within a specified geographic area. Provides technical support, training, and customer service to ensure service level agreements are met.
Requirements
- High School Diploma (or equivalent)
- IT Help Desk Support experience (application & hardware support)
- Technical Training & Certifications: HP Certifications
- Completion of Ricoh Learning Institute Courseware
Benefits
- Medical Insurance
- Dental Insurance
- Life Insurance
- Disability Insurance
- Retirement Savings Plan (401K)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Team member tuition assistance programs
- Paid vacation time
- Paid holidays