We are seeking a full-time Customer Success Analyst III to join our Data & Insights team. In this role, you’ll be responsible for creating data analyses that demonstrate our company’s impact to clients and strategic partners in the PBM space. You will support the development and execution of analytics, provide data-driven strategic insights, and create customized analytic approaches in a pharmacy benefits setting.
Requirements
- Develop comprehensive analytics focusing on engagement with Rightway’s application.
- Work cross-functionally with teams to provide actionable insights and refine and develop data processes for scalability.
- Use advanced statistical analysis techniques to evaluate the effectiveness of our clinical management programs and devise measures for assessing efficacy on a recurring basis.
- Contribute to the improvement of Rightway’s analytical infrastructure by implementing data preparation tools and automated reporting solutions.
- Provide leadership and mentorship to junior analysts, guiding standards and best practices within the team.
- Lead the development of analytic frameworks and methodologies to support strategic initiatives.
- Communicate complex data analysis results effectively to stakeholders and provide actionable recommendations.
- Work with the team to identify and qualify new analytic product opportunities, understand key technical challenges and recommend strategies to operationalize solutions.
- Present reporting results to internal stakeholders and implement feedback to create optimal data analytics.
- Perform detailed pharmacy claims analysis to identify and remedy variances in reporting between Rightway and third party data collectors.
Benefits
- Paid time off
- 401k matching
- Retirement plan
- Visa sponsorship
- Four day work week
- Generous parental leave
- Tuition reimbursement
- Relocation assistance
