Staff Software Engineer

Join RingCX in shaping the future of customer engagement and be part of a team redefining how the world connects. Work as a Staff Software Engineer on AI-powered Contact Center solution, delivering seamless, intelligent, and personalized customer experiences.

Requirements

• Work with engineering leaders, architects, and business owners on clarifying requirements, provide feedback, offer technical solutions, and provide implementation estimates.
• Review requirements and translate them into technical implementation – focusing on responding with output that delivers on the business value.
• Be a technical leader and a go-to person for your area, and a sounding board for other peers in other areas and teams.
• Perform design, architecture, and code reviews for the RingCX team and continuously look for opportunities to improve and optimize code quality.
• Promote and contribute to all aspects of employing automation, across all test layers and development pipelines.
• Be ready to provide technical assistance and guidance to service engineering teams that answer customer requests.

Benefits

• Medicalclaim Benefits
• Paid Holidays
• Casual/Sick Leave
• Privilege Leave
• Bereavement Leave
• Maternity Leave
• Paternity Leave
• Wellness Coaching
• Employee Referral Bonus
• Professional Development Allowances
• Night Shift Allowances