Staff Software Engineer

Join us in shaping the future of customer engagement — where speed, empathy, and intelligence converge. Be part of a team that’s redefining how the world connects. We're currently looking for a Staff Engineer to work with engineering leaders, architects, and business owners on clarifying requirements, providing feedback, and offering technical solutions.

Requirements

• Work with engineering leaders, architects and business owners on clarifying requirements, provide feedback, offer technical solutions, provide implementation estimates.
• Review requirements and translate them into technical implementation – focusing on responding with output that delivers on the business value;
• Plan and coordinate work between cross-functional and geographically distributed teams to assure timely implementation and delivery to production environment
• Perform design, architecture and code reviews for the RingCX team and continuously look for opportunities to improve and optimize code quality
• Architect, Design, Build/Create for Digital channels.
• Provide mentorship to junior team members, become a center of competence on every part of the product you contribute to
• Promote and contribute to all aspects of employing automation, across all test layers and development pipelines.
• Be ready to provide technical assistance and guidance to service engineering teams that answer customer requests
• Work in a distributed team spanning across multiple time zones
• Effectively communicate and collaborate on design and technology with management and other engineering teams

Benefits

• Mediclaim Benefits
• Paid Holidays
• Casual/Sick Leave
• Privilege Leave
• Bereavement Leave
• Maternity Leave
• Paternity Leave
• Wellness Coaching
• Employee Referral Bonus
• Professional Development Allowances
• Night Shift Allowances