Join us in shaping the future of customer engagement — where speed, empathy, and intelligence converge. Be part of a team that’s redefining how the world connects. We're currently looking for a Staff Engineer to work with engineering leaders, architects, and business owners on clarifying requirements, providing feedback, and offering technical solutions.
Requirements
- Work with engineering leaders, architects and business owners on clarifying requirements, provide feedback, offer technical solutions, provide implementation estimates.
- Review requirements and translate them into technical implementation – focusing on responding with output that delivers on the business value;
- Plan and coordinate work between cross-functional and geographically distributed teams to assure timely implementation and delivery to production environment
- Perform design, architecture and code reviews for the RingCX team and continuously look for opportunities to improve and optimize code quality
- Architect, Design, Build/Create for Digital channels.
- Provide mentorship to junior team members, become a center of competence on every part of the product you contribute to
- Promote and contribute to all aspects of employing automation, across all test layers and development pipelines.
- Be ready to provide technical assistance and guidance to service engineering teams that answer customer requests
- Work in a distributed team spanning across multiple time zones
- Effectively communicate and collaborate on design and technology with management and other engineering teams
Benefits
- Mediclaim Benefits
- Paid Holidays
- Casual/Sick Leave
- Privilege Leave
- Bereavement Leave
- Maternity Leave
- Paternity Leave
- Wellness Coaching
- Employee Referral Bonus
- Professional Development Allowances
- Night Shift Allowances