Security Officer - Special Events

The Security Officer is responsible for maintaining a safe and secure environment for employees, guests, and property within a designated area. They play a crucial role in preventing and responding to security threats, emergencies, and incidents.

Requirements

• Enjoy working with the public
• Ability to provide quality customer service
• Ability to solve problems quickly and courteously
• Excellent communication and problem-solving skills, including ability to maintain composure under stress
• Part time, flexible shifts, available to work nights and weekends, including holidays
• Prior customer service experience preferred
• Ability to make a quick decision and/or take charge of a potentially volatile or unpleasant situation
• Ability to respond to acts of aggression at the lowest level necessary to effect control
• Ability to assess an incident and determine based on training and experience, which options in the force continuum will be best to de-escalate the situation in a safe and prudent manner
• Actively assist with established Front of House emergency procedures
• Familiar with location and operation of emergency exits and equipment
• Ability to provide accurate knowledge to patrons regarding venue logistics
• Ability to document and write detailed voluntary statements
• Ability to read event ticket (visual acuity corrected to read as small as 11-font print) in dim lighting with use of flashlight
• Ability to repeatedly climb stairs – up and down – to provide effective staff coverage in all areas of venues, as needed
• Ability to lift 75 lbs. items such as stanchions, boxes, chairs, tables etc.
• Ability to stand/walk for long periods, sometimes for the entire duration of the show/event