Client Service Extraordinaire (CSE) – Access Control & Reservations

RISE Association Management Group is seeking a Client Service Extraordinaire (CSE) to manage resident access systems and amenity reservations, delivering exceptional customer service. The CSE will oversee gate access, amenity entry, and reservation coordination, while collaborating with property management and onsite teams to ensure smooth operations.

Requirements

• 3-5 years of related work experience in a professional setting
• High School Diploma or equivalent required; 2 years of college coursework preferred
• Strong customer service skills, with experience in conflict resolution and escalation
• Experience with access control systems, reservation platforms, or property management software is a plus

Benefits

• 20 days of PTO annually + 10 paid holidays
• Group health insurance (75% employer-paid)
• Life and AD&D insurance
• Additional options for dental, vision, and short-term disability coverage
• 401(k) retirement plan