Endpoint Specialist (Mac & Windows)

RIVA Solutions is seeking an Endpoint Specialist to support enterprise endpoint security and lifecycle management under the NTIA ISCOM contract. The role is responsible for managing and securing all Windows and Macintosh laptop endpoints across the enterprise, ensuring proper configuration, patch management, operating system updates, and compliance with federal cybersecurity standards.

Requirements

• Manage and secure all Windows and Macintosh laptop endpoints, including system configuration, baseline enforcement, patch deployment, and lifecycle management.
• Implement and maintain Mobile Device Management (MDM) solutions to enforce endpoint security policies and compliance controls across macOS and Windows environments.
• Administer and secure Macintosh devices using JAMF (JAMF Pro preferred), including device enrollment, configuration profiles, software distribution, and compliance monitoring.
• Utilize enterprise patch management tools including IBM BigFix, WSUS, MECM, and related technologies to ensure timely deployment of operating system and third-party application updates.
• Oversee endpoint configuration standards, ensuring alignment with federal security requirements and organizational hardening guidelines.
• Monitor endpoint health, patch compliance, and vulnerability remediation through reporting dashboards and security tools.
• Collaborate directly with cybersecurity teams to ensure endpoint security controls, EDR tools, and patching strategies align with NTIA’s broader security posture and compliance framework.
• Support implementation and enforcement of endpoint security baselines, including encryption, access controls, MFA integration, and device policy enforcement.
• Troubleshoot and resolve issues related to device enrollment, patch failures, configuration drift, and security policy enforcement.
• Maintain documentation, SOPs, and reporting artifacts to support audits, compliance reviews, and operational transparency.
• Provide professional and timely support to NTIA users while maintaining secure and reliable endpoint operations.

Benefits

• Paid Time Off / Sick Leave
• Health, Dental, and Vision Coverage
• Life Insurance
• 401K Retirement Plan with Company Match
• HSA/FSA Spending Accounts
• Long- and Short-term Disability
• Pet Insurance
• Wellness Program Initiatives
• RIVA Flex (Flex Hours and Hybrid Work Support)
• Additional Perks & Workplace Benefits