Customer Service/Order Entry
Riverside Technologies, Inc.South Dakota, United States
Posted April 21, 2022
Full Time
About the Company
Riverside Technologies, Inc. is a technology services company that delivers field-based IT support, including hardware and networking installations, repairs, and low‑voltage system maintenance. The firm also offers help desk operations and strategic IT leadership to ensure reliable infrastructure and customer satisfaction.
Job Description
Riverside Technologies, Inc. is seeking a Customer Service Representative/Order Entry person to maintain detailed records of order activities and support customer accounts. The role involves updating records, communicating with suppliers, and resolving customer requests. A competitive salary and benefits package are offered.
Requirements
- High school diploma or equivalent
- Relevant work experience in a customer service role
- Excellent customer service skills
- Ability to meet departmental quality and quantity metrics
- Proficiency in MS Office (Word, Excel)
- Precise data entry and typing skills
- Regular, reliable attendance
- Great attention to detail
- Strong written, oral, and verbal communication skills
- Organizational, planning, and time-management skills
- Ability to work independently and as part of a team
- Ability to adhere to company policies
- Must be able to pass drug screening and background check
Benefits
- Competitive salary
- Medical benefits
- Dental benefits
- Vision benefits
- Paid holidays
- Generous PTO plan
