Customer Relation Manager
RMA Group Company LimitedNew York, New York, United States
Posted January 6, 2026
Full Time
About the Company
RMA Group Company Limited is a global solutions provider with operations in 16 countries, delivering integrated automotive, equipment, engineering, financial leasing, and hospitality services. Leveraging nearly four decades of experience, the company specializes in automotive distribution, custom manufacturing, fleet solutions, and agricultural and industrial power equipment, while also offering electrical, mechanical, and facilities management services. RMA distinguishes itself by blending innovation, integrity, and endurance to create tailored mobility, renewable energy, and financial solutions that empower clients to scale businesses and access leading global brands. The firm’s commitment to sustainable living, community enhancement, and diverse dining experiences further underscores its unique position as a one‑stop partner across multiple industries.
Job Description
The Customer Relation Manager is responsible for documenting customer concerns, analyzing CVP results, and developing prevention strategies to improve customer satisfaction. The incumbent also monitors metrics data and reports outcomes to Dealer Management and Ford Motor Company.
Requirements
- English speaking and computer using ability
- Good leadership and management
- At least 5 years in the field related
- Ability to speak Chinese is a plus