Customer Relation Officer/ Service Advisor
RMA Group Company LimitedCambodia
Posted January 5, 2026
Full Time
About the Company
RMA Group Company Limited is a global solutions provider with a robust presence in 16 countries, delivering integrated services across automotive, industrial equipment, engineering, financial leasing, and hospitality sectors. Leveraging nearly four decades of experience, the company specializes in automotive distribution, sales and service, manufacturing and modifications, as well as fleet solutions, while also supplying agricultural and industrial power equipment, electrical and mechanical services, and facilities management. RMA distinguishes itself through a commitment to innovation, integrity, and endurance, offering customized mobility and financial solutions that empower customers to scale their businesses and adopt sustainable, renewable‑energy practices. In addition, the firm brings international food brands and diverse dining experiences to life through its restaurant franchise portfolio, underscoring its dedication to enhancing communities and creating a holistic ecosystem of products and services.
Job Description
Customer Relation Officer/Service Advisor is responsible for ensuring customers are advised of work undertaken, payment methods, and dealership policies. They must also accurately maintain cash/credit recording systems and administer paperwork systems.
Requirements
- Ensure customers are advised of all work undertaken and of the need for any further or future repair or servicing requirement
- Accurately maintain cash/credit recording systems and ensure security of all payments received
- Maintain the workshop loading system in a timely, up to date and accurate manner
- Administer paperwork systems and control the flow of documentation to enable records and customer/vehicle details to be easily retrieved