Student Support Officer (6 months & Third-Party Contract)

RMIT Vietnam is seeking a Student Support Officer to support students, visitors, and the wider University community by delivering a welcoming, approachable, and student-centred experience.

Requirements

• Current RMIT student with good standing in academic progress.
• Demonstrated ability to communicate clearly and professionally with a range of people, including students, staff, and visitors.
• Friendly and approachable manners, with a willingness to assist others.
• Ability to follow instructions and work as part of a team in a service environment.
• Good problem-solving skills, including the ability to identify when to refer enquiries to the appropriate channels.
• Confidence in using digital platforms and willingness to learn University systems (e.g. myRMIT, Canvas, Student Connect Portal).
• Good organisational skills, with the ability to manage time effectively and handle multiple tasks during busy periods.
• Availability to work flexible hours, including peak periods such as Orientation and enrolment.

Benefits

• Competitive hourly rate
• Private insurance