Parts Counter Sales

This position is an early-stage Inside Sales career opportunity that may lead to other positions with the company – such as outside sales, marketing, sourcing, operations, and eventually into management and leadership. The primary responsibility of this position is to sell goods and provide in-person customer service while utilizing parts knowledge to assist retail customers.

Requirements

• Greet and advise customers on the selection of products and their uses both in person and over the phone.
• Answer customer questions about products, prices, availability, and product features.
• Sell goods to retail customers to support the overall goal of sustained growth.
• Develop in-person, over the phone, and computer-based customer service relationships.
• Continually grow technical, product, and application knowledge of parts essential to the heavy-duty vehicle aftermarket.
• Suggest sale of related parts when identical replacements are not available.
• Effectively communicate features, benefits, and warranty policy information to customers.
• Keep current on new products and product updates and answer customer questions.
• Conduct inbound and outbound phone calls.
• Learn all facets of the heavy-duty truck and trailer parts industry.
• Pull and prepare orders for customer pick up or delivery, as needed.
• Assist with inventory processing of incoming stock, as needed.
• Other tasks as assigned.

Benefits

• Affordable Medical, Dental, and Vision Insurance
• 401(k) + Company Match!
• Life Insurance/Accidental Death/Long Term Disability – Company Paid
• Supplemental Life Insurance
• PTO after 30 days
• Paid Holidays after 30 days
• Parental Leave after 6 Months of Hire
• Employee Assistance Program (EAP)