Field Services Technician
Robust.aiSan Carlos, California, United States
Posted August 25, 2025
Contract / Temporary
About the Company
Robust.ai is a leader in robotics and artificial intelligence, specializing in collaborative mobile robots like Carter™. Our core services include AI, machine learning, and human-centered design to create robots that are autonomous when possible and seamless in collaboration with humans for tasks such as picking, putaway, and value-added services.
Job Description
Robust AI is a fast-growing, early-stage startup focused on redefining robotics and AI. The Field Services Technician role within the Customer Success Team involves deploying and maintaining warehouse robotic systems, providing training, and troubleshooting issues. This position requires a proactive individual comfortable working in a startup environment and has a solid understanding of robotics and AI principles.
Requirements
- Work with customers to deploy and support robotic fleets in the warehouse
- Provide detailed trainings to customer teams onsite
- Assemble, commission, test, and debug robotic systems
- Maintain records of service calls, trainings, and expenses
- Study technical manuals and attend training sessions provided by engineers
