Applications Systems Analyst - Nightshift

rockITdata is seeking an Applications Systems Analyst for an onsite nightshift position in Austin, Texas. The successful candidate will be responsible for assessing vulnerabilities and threats to the Association's networks, evaluating available security processes and technologies, and making recommendations to management and business partners. Key responsibilities include monitoring critical applications using application monitoring tools, identifying alert threshold violations, and executing SOP-driven reporting, response, and resolution actions.

Requirements

• Must have operational experience working in a Command Center activity, actively communicating with teammates and mission partners to identify, analyze, correlate and assist to resolve performance issues that negatively impact IT enterprise systems, applications, infrastructure and services.
• Must have exceptional written and verbal communications skills.
• Must have extensive hands-on experience in troubleshooting complex technical issues with a distributed system environment.
• Must have familiarity with at least two of the following monitoring tools: SolarWinds, Splunk, AppDynamics, Dynatrace, and ScienceLogic.
• Demonstrated ability to dissect intricate problems, employ critical thinking, and apply systematic approaches to isolate and resolve issues efficiently.
• Experience participating in Major Incidents.
• Enthusiasm for staying up to date with industry trends, emerging technologies, and best practices related to troubleshooting and event management.
• Bachelor’s degree in computer science, engineering math or related discipline and 5+ years’ work experience.
• Eight (8) years of additional relevant experience may be substituted for education (13 years total).
• The ability to pass a Tier 2/Moderate Background Investigation