Head of Operations

Rockstar is rebuilding the infrastructure for employability by collapsing the cost of hiring. The company is hiring a Head of Operations to own the engine that powers client delivery, responsible for ensuring that every engagement runs smoothly, consistently, and at a level of quality that compounds trust over time.

Requirements

• 6+ years of operational experience in a tech-forward, high-growth environment with clear accountability for forecasts and operational and financial metrics
• Track record of building, managing, and leveling up teams
• Deeply analytical—defaults to data, builds dashboards before being asked, and uses metrics to drive decisions rather than validate them after the fact
• Strong process orientation with the ability to design scalable systems from scratch, not just optimize existing ones
• Experience managing through ambiguity and rapid change; comfortable making decisions with imperfect information and iterating quickly
• Excellent written and verbal communication skills in English
• Bias toward ownership and action—does not wait for permission, and closes loops without being asked
• Willing and able to work U.S. business hours

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance