Service Technician

As a Service Technician for short-term rentals, you'll play a key role in ensuring our homes are functional, clean, and stocked, safe, and guest-ready. You'll respond to urgent in-stay needs, perform routine inspections and preventative maintenance, and work closely with the Team Lead, Back of House and Back of House Coordinator to manage tasks, supplies, and vendor relationships.

Requirements

• Complete preventative and routine maintenance tasks, including HVAC troubleshooting, appliance repair, light plumbing and electrical work, and basic cable/Wi-Fi resets
• Respond promptly to guest-reported issues during stays, resolving them quickly and professionally
• Support turnovers and readiness work, including light patching, assembly, and touch-ups
• Conduct property inspections to identify and document potential issues before they impact the guest experience
• Coordinate with the Back of House Coordinator on inventory, work orders, vendor support, and scheduling
• Communicate professionally with the Team Lead, Back of House and other local team members
• Ensure documentation is accurate and submitted in a timely manner for each job completed
• Follow brand and safety standards in every home
• Collaborate with Hospitality Ops team members to ensure homes meet FCS expectations

Benefits

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Health, dental, vision insurance, and more
• Work & Wellness Stipend as $100/month for tools and equipment