Team Lead-Retail

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. We're looking for a Team Lead to link our leadership team and sales associates, providing operational support and motivating the team to exceed goals. The Team Lead will model desired selling and customer service behaviours to promote an exceptional in-store experience.

Requirements

• 1+ years of experience in a retail apparel environment
• Luxury retail experience is a plus
• Proven ability to lead a sales team
• Proven experience with POS management, daily banking procedures, and submitting timely reports
• Strong organization and problem-solving skills
• Passion for upholding an exceptional customer experience
• Collaboration and self-motivation
• Availability for varied weekly shifts, including weekends, closing, and holidays