Associate, IT Support

Rowan Digital Infrastructure is redefining how data centers are delivered—faster, smarter, and at scale. We partner with hyperscale customers to provide tailored, high-performance infrastructure with a focus on sustainability, efficiency, and flexibility.

Requirements

• 3–5+ years of experience in IT support or a similar hands-on technical role
• Strong troubleshooting experience with both Windows and macOS
• Experience supporting Microsoft 365 desktop and cloud applications
• Experience troubleshooting and supporting Conferencing Equipment
• Familiarity with endpoint management tools (Intune, Jamf, SCCM/MECM, or equivalent)
• Excellent customer service and communication skills

Benefits

• Generous benefits package
• Paid Time Off
• 401(k) company contribution
• Hybrid working environment
• Team building and educational opportunities
• Competitive compensation and bonus plan