At Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us. Bilingual preferred; Prior experience in lease ups and working with elderly desired.
Requirements
- Full oversight of assigned property
- Supervise and provide training to community associates
- Evaluate associates performance, including the completion of annual performance reviews
- Counsel underperforming associates and provide constructive feedback to improve performance
- Create positive, welcoming, supportive environment for residents, visitors, and community associates
- Attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
- Maintain knowledge and awareness of market conditions affecting leasing and operations
- Develop and execute effective marketing and advertising campaigns for apartment leasing
- Assist with development and implementation of resident services programming
- Maintain sound rent collection procedures, including following up with delinquent accounts
- Deliver rent deposits to bank and submit relevant documentation
- Oversee security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns
- Maintain familiarity with all procedures and requirements for accounts payable
- Participate in the preparation of the annual operating budget, and work with the Regional Manager to maintain budgetary guidelines
- Monitor landlord-tenant relations and mediate disputes when necessary
- Utilize maintenance software program to enter in and track service request, and regularly review maintenance reports
- Conduct walk-through and follow up for vendors work on site
- Inspect apartments for move in condition and turn over status
- Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained
- Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed
