Inbound Sales Agent

This position is part of a direct consumer outreach sales organization where the sales agent is the first point of contact for guest calling into our contact center.

Requirements

• Sell Silversea cruises and related shore side products and services
• Effectively evaluate guest needs and identify products that best fit the guests needs
• Meet assigned monthly, quarterly, and annual targets
• Manage a high volume workload, meet goals assigned by management, and optimize the selling process through a scripted Sales Process
• Communicate and interact effectively with decision makers, at all levels internally and externally
• Responsible for correctly capturing pertinent information and payments during all interactions with guests
• Adhere to all company policies, procedures and business ethics codes