Senior Manager, Product

Join our team and contribute to the development of a conversational AI platform that enables guests to interact with our digital capabilities seamlessly. As a Senior Manager, Product, you will be responsible for cataloging and integrating digital capabilities, prioritizing adoption, and shaping the conversational user experience.

Requirements

• Catalog and continuously update a comprehensive inventory of all existing digital capabilities across Royal Caribbean Group brands
• Prioritize capability adoption based on guest impact, call volume deflection potential, revenue influence, and technical readiness
• Own the near-term product roadmap, driving steady expansion of what the platform can do through integration with existing enterprise services
• Define and maintain integration standards, API contracts, and data requirements
• Partner directly with product teams across various business units to scope and execute integrations
• Lead capability adoption working sessions with enterprise stakeholders
• Build and maintain a capability coverage dashboard tracking key metrics

Benefits

• Competitive compensation package
• Excellent career development opportunities
• Global travel and exploration opportunities