Specialist, Casino VIP Services
Royal Caribbean GroupMiami, Florida, United States
Posted February 7, 2026
Full Time
About the Company
Royal Caribbean Group is a global cruise vacation company with three award-winning brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. The company is known for delivering unforgettable vacations and creating a multicultural workplace that fosters innovation and ethical practices. With a commitment to safety and environmental responsibility, Royal Caribbean aims to make the world accessible to its employees while offering exceptional cruise experiences worldwide.
Job Description
The VIP Services Specialist supports the day-to-day execution of all casino programs and provides elite customer service to all casino business channels.
Requirements
- High school diploma or equivalent
- Minimum 3+ years' experience in casino, sales or travel related operations
- Intermediate level working knowledge of Microsoft Office Suite
- Knowledge of AS400 or similar reservations system required
- Experience with CRM system is preferred
Benefits
- Paid Time Off
- 401k Matching
- Tuition Reimbursement
- Relocation Assistance
