Member Account Representative - ECS (40 hours)
Royal Credit UnionEau Claire, Wisconsin, United States
Posted May 18, 2026
40100 - 44920 USD
Full Time
About the Company
Royal Credit Union, founded in 1964 to serve Uniroyal employees, has evolved into a community-chartered institution with more than 300,000 members. It offers a full range of banking services—checking, savings, loans, and investment products—while maintaining a member-centric focus. The credit union’s core values of integrity, collaboration, and community impact guide every interaction, ensuring staff listen to each member’s story and provide tailored financial solutions. Federally insured by the NCUA, Royal Credit Union blends the stability of a large credit union with the personalized care of a close-knit community.
Job Description
Member Account Representative role at Royal Credit Union, providing exceptional service and building lasting relationships with Members. Job involves processing transactions, opening new accounts, and offering financial solutions. Collaborative, values-driven workplace with opportunities for training and advancement.
Requirements
- High School Diploma or Equivalent
- Working knowledge of financial services
- Strong customer service, written and verbal communication skills
- Organizational skills, time management, listening skills
- Ability to learn new technologies and Microsoft Office products
Benefits
- Comprehensive medical, dental, and vision insurance plans
- 5% 401k employer match
- Paid family and sick leave
- Vacation and sick time accruals
- Childcare reimbursement
- Tuition and student loan debt assistance
- Pet insurance