Promotions Ambassador

We are looking for a vibrant and outgoing Promotions Ambassador to join our Tourism & Promotions team. As a key public-facing representative of ROM, you will play a vital role in building awareness and driving attendance by sharing the Museum’s stories and experiences with diverse audiences across the Greater Toronto Area and beyond.

Requirements

• Completion of some post-secondary education (less than 2 years) in marketing, education, museum studies, or a related field
• 1–2 years of experience as a Brand Ambassador or Field Representative, especially in roles interacting with children or adults
• A natural storyteller with strong public speaking and presentation skills
• Demonstrated experience delivering guided tours
• Bilingualism in French and English is strongly preferred
• Exceptional interpersonal, communication, and customer service skills
• A friendly, professional demeanour with strong problem-solving abilities
• A self-starter who is punctual, dependable, and able to work independently or in a team
• Physically capable of lifting up to 15 kg and working on your feet for extended periods
• Ontario Driver’s License is an asset

Benefits

• Free ROM membership for permanent full-time and part-time staff
• Discounts to over 200 attractions through Attractions Ontario